Shared Services Centre (SSC) Masterclass

13.03.2019 Lisa McAuley
Shared Services Centre (SSC) Masterclass

Shared Services Centres (SSC) is the entity responsible for the execution and the handling of specific operational tasks in an organization, such as accounting, HR, payroll, IT, legal, compliance, purchasing, security, and more. The SSC is often a spin-off of the corporate services to separate all operational types of tasks from the corporate headquarters. As SSCs are often cost centres, they are quite cost-sensitive also in terms of their headcount, labour costs and location criteria.

Implementing a shared services structure within an organisation is often a complicated and lengthy task and it is imperative to embark on your journey with a comprehensive master plan that will lay the foundations for the long-term development of your operational framework. This course will cover from the development to delivery of service delivery models including shared services, outsourcing and off shoring.

Dates & Venue

14th -15th April

17th -18th April
Kuala Lumpur

Agenda Highlights:

  • EFFECTIVELY DESIGN, BUILD and LAUNCH shared services for your organisation
  • STREAMLINE processes, REDUCE costs, IMPROVE services levels,
  • INCREASE stakeholder value, ENHANCE employee and customer loyalty
  • BUILD an infrastructure that enables GREATER access to Shared Services and IMPROVE employee satisfaction to focus on customer needs
  • OVERCOME people-related and change management related challenges when transitioning to Offshore based Shared Services Centres
  • FIND OUT how you can SUCCESSFULLY undertake global standardisation efforts while meeting local demands and responsibilities

Enquiry & Registration

To obtain a copy of the PDF brochure, simply reply to this email with subject title:

Dubai Session : PDF-SSCDXB


For quick response, contact :Dean DID: +65 6825 9577 / +65 9098 3117 (WhatsApp only)